Last updated: 18 May 2026

Privacy Policy

CORTEXONQUANT LABS PTY LTD (ABN 94 697 390 408, ACN 697 390 408), a company registered in Australia at 81-83 Campbell Street, Surry Hills NSW 2010 ("CortexonQuant", "we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our applications, websites, and services (collectively, the "Services").

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Services.

1. Information we collect

We collect the following categories of information:

Information you provide directly

  • Account information (name, email address) when you create an account or contact us
  • Subscription information (when you subscribe via Apple App Store or Google Play, the relevant store handles payment and shares limited transaction data with us)
  • Communications you send to us (support requests, feedback)

Information collected automatically

  • Device information (device type, operating system version, language settings, time zone)
  • Usage data (features used, session duration, in-app actions)
  • Approximate location data (city or country level, derived from IP address; not precise GPS unless you explicitly grant permission)
  • Crash and diagnostic data (helps us improve app stability)

Information from third parties

  • Apple App Store and Google Play provide aggregated subscription, install, and revenue data
  • Analytics providers (such as Apple App Analytics and Google Play Console analytics) provide aggregated usage data

We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction).

2. How we use your information

We use your information to:

  • Provide, operate, and maintain the Services
  • Process subscriptions and provide customer support
  • Improve and personalise the Services
  • Communicate with you about the Services, updates, and changes
  • Detect, prevent, and respond to fraud, abuse, security incidents, and technical issues
  • Comply with legal obligations
  • Enforce our terms of service

We do NOT sell your personal information to third parties.

We do NOT use your personal information for targeted advertising outside the Services.

3. Sharing and disclosure

We may share your information only in the following circumstances:

  • Service providers: With third-party vendors who help us operate the Services (cloud hosting, analytics, customer support tools), bound by confidentiality obligations
  • App Store providers: Apple and Google receive payment and subscription data as required to process transactions
  • Legal requirements: When required by law, court order, or to protect our legal rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to you where required)
  • With your consent: When you explicitly authorise sharing

4. Data retention

We retain personal information for as long as necessary to provide the Services and fulfil the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymise it in accordance with our data retention schedule.

5. Data security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

For all users

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal exceptions)
  • Object to or restrict certain processing

For users in the European Economic Area, United Kingdom, and similar jurisdictions (GDPR / UK GDPR)

  • Right to data portability
  • Right to withdraw consent (where processing is based on consent)
  • Right to lodge a complaint with a supervisory authority

For Australian users (Privacy Act 1988)

  • Right to access and correct personal information
  • Right to make a complaint to the Office of the Australian Information Commissioner (OAIC)

For California residents (CCPA/CPRA)

  • Right to know what personal information we collect, use, and disclose
  • Right to deletion
  • Right to opt out of the sale or sharing of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising these rights

To exercise any of these rights, contact us at the address in Section 9.

7. International data transfers

Your information may be processed and stored in countries other than your country of residence, including the United States and other countries where our service providers operate. When we transfer personal information internationally, we use appropriate safeguards consistent with applicable law, including standard contractual clauses where required.

8. Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and, where required by law, provide notice through the Services or by email. Your continued use of the Services after changes are posted constitutes acceptance of the updated Policy.

9. Contact us

For privacy questions, requests to exercise your rights, or other privacy concerns, please contact:

CORTEXONQUANT LABS PTY LTD
ABN 94 697 390 408 / ACN 697 390 408
81-83 Campbell Street, Surry Hills NSW 2010, Australia
Email: admin@cortexonquant.com

We will respond to verifiable requests within the timeframes required by applicable law (typically 30 days).

For Australian users: if you believe we have not adequately addressed your concern, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

For European users: if you believe we have not adequately addressed your concern, you may lodge a complaint with your local data protection authority.

CORTEXONQUANT LABS PTY LTD is the data controller for personal information collected through the Services.